When will my order ship?
You will receive a confirmation e-mail immediately after placing your order. You will receive a second confirmation mail when your payment is completed. Most orders are shipped within 1 working day after receiving you payment. Shipments and returns are handled by De Nederlandse E-warehousing (0031 316 582102). The delivery of your order will be handled by DHL. Deliveries outside E.E.C. will be handled by DPD. You will receive a Track&Trace number as soon as your order has been shipped. Most shipments within the E.E.C. arrive in 72 hours. Please contact us if you believe the delivery is delayed.
How do I make a return?
Please apply your return as follows:
Customers outside Benelux please fill in additional info:
Ibannumber l Swift code l Name Bank l Place Bank.
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PLEASE READ CAREFULLY:
What is the status of my order?
You view the order status of any recent orders in your account overview.